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FREQUENTLY ASKED QUESTIONS

SHIPPING & RETURNS

When can I expect my order?

Our vintage jeans have free shipping on first orders and are sent the same day when ordered before 1PM CET.

What's your shipping policy?

Orders are sent the same day if you order before 13:00 Amsterdam time (CET). We ship all orders from The Netherlands. Delivery times range from 1 to 10 business days, depending on the destination.

What's your return policy?

We offer 100 days free returns on vintage fashion, but we encourage people to measure their favorite pants and compare it with the measurements of our jeans for the perfect fit. Returns are costly for the environment and BOAS, and minimizing them means more profit to save lives and lower impact on the environment.

If you want to return an item, send an email to info@boas.co with your order number, why you're returning (this will help us make it better so you don't have to return in the future) and which items you want to return and we'll send instructions and refund the order straight away.

GENERAL

Where does the name BOAS come from?

BOAS means good in Portuguese, clearly explaining what we do in only four letters!

Where do you ship to?

We ship our jeans worldwide, with free shipping on first orders. Rates can be found in the checkout for second orders, and depend on the country where you want us to ship to.

Why did you start BOAS?

We believe companies should use Profit for Good. We have massive problems, and the 10 trillion dollars of yearly profits can help fund the solutions to these problems. With help from investors and philanthropists we believe these companies can become the biggest in the world, and we want to be one of those companies. With Patagonia and Bosch, who also donated the vast majority of profits, we're in good company.

DONATIONS

What do you mean with "Profit for Good"?

Profit for Good companies (PFG's) are companies that donate the vast majority of non-reinvested profits to make the world better. Some well known examples are Patagonia and Bosch.

BOAS is showing that startups can also be successful PFG's, in the hope that more companies become PFG's and you have more and more options to do good with your everyday purchases. We donate 90% of our profits to save lives, but other PFG's donate to other causes, such as the environment or to help end extreme poverty.

How do we know for sure you're giving away 90% of your profits.

90% of the profit shares of BOAS are owned by the BOAS Lifesaver foundation. This ensures that 90% of our profits always go to charities. We have safeguarded this company structure in (long and complex) legal documents, and these documents are open to the public. Send us an email on help@boas.co if you want to see these legal documents. You can also look on our mission page, where we show the proof of all the donations we've made so far.

Why aren't other companies giving away their profits to charities?

People prefer to buy brands that donate to a charity they like rather than one that gives to a shareholder they don't know. And you rather work for a company that donates to a charity you like. So if most people want this, why don't we have many more companies who donate their profits to make the world better?

We believe the short answer is shareholders. They invest in businesses to multiply their money. Unless they are impact investors or philanthropists, they do not invest in businesses that don't aim to multiply their money. We're not against investors who enable companies to innovate and scale, but we do think the resulting profits should be used to improve people's lives and the planet. If you're a billionaire you have a moral obligation to help others who are less fortunate than you, and the many people who your success depended on. Profits should be shared, and we believe one of the best ways to do that is for companies to donate their profits to good causes.

We're part of a new wave of Profit for Good companies who use their profits to make the world much better for all. Our employees get paid a fair salary, but you won't find a CEO earning millions, and whatever is left in profits we donate 90% to lifesaving charities. You can help the movement by buying from companies that donate all profits, working for them or even starting them.

What does giving away 90% of profits mean?

We pay our employees normal salaries, we reinvest in our business so we can donate more later, we pay our taxes and whatever is left in profits we donate to the best lifesaving charities. We’re funded by philanthropists to help us grow.

MORE FAQS

How can I tell if a pair of used jeans is genuine?

The best way to tell if a pair of used jeans is genuine is to check out the material, stitching, buttons, and tags. Real jeans have high-quality stitching and buttons, and the tags will have the designer's logo. Plus, they’re made of durable, high-quality fabric that doesn’t fade or shrink easily.

At BOAS , we make sure all our jeans are top quality because we take the time to verify that every pair is the real deal. This is super important since a lot of vintage stores sell fakes, whether on purpose or subconsciously. We want our clients to get the best, so you can trust that we only sell authentic jeans.

How can I make sure my Levi’s jeans are authentic?

Levi’s have become the most iconic denim brand there is, so naturally, fakes would come into circulation. Keep reading to see how we identify them.

At BOAS , we make sure you're getting the real Levi's because we verify all our jeans to ensure they're legit. We only want the best for our clients.

What is the difference between used and vintage jeans?

Used jeans are any jeans that have been previously owned and worn. Vintage jeans are jeans that have been previously owned and are at least 20 years old. Vintage jeans often have unique details and styling which makes them stand out from more modern jeans.

How do I find the right used jeans fit?

Bonus Tip: At BOAS, we remeasure all our jeans! You can compare the measurements of your favorite pair with our size guide to find your perfect match.

How do I know if a pair of used jeans will fit me?

The best way to determine if a pair of used jeans will fit you is to try them on. If that is not possible, check the size tag and compare it to your measurements. You can also measure the inseam, waist, and hips of the jeans and compare it to your own measurements. We remeasure all jeans to modern jeans sizes, so regardless of when it was made and whether it shrank or stretched, you can take your jeans size and order on BOAS . If it doesn’t fit, we offer free returns within 100 days.

What factors should I consider when choosing used jeans?

What are the signs of a good pair of used jeans?

How long do used jeans typically last?

The life of used jeans depends on the quality of the fabric and how often they are worn and washed. Generally, a well-made pair of jeans should last a few years, while a lower quality pair may only last a few months.

How often should I replace used jeans?

When it comes to how long your jeans should last, it's really up to you and how you wear them. Some folks love to keep their jeans for years, while others might switch them out more often. But here's the thing: your jeans should typically last at least six months of regular wear before they even think about giving up on you.

Now, if you're rocking your jeans for heavy-duty work or some serious adventures, they might wear out a bit quicker. But instead of tossing them, why not repair, reuse, and recycle ?

Choosing recycled jeans and giving them a longer life not only saves you money but also helps the planet.

Are used jeans worth the money?

It depends on the condition of the jeans and the brand. Generally speaking, used jeans are worth the money if they are in good condition, as they are usually much cheaper than buying new.

Are used jeans cheaper than new jeans?

Yep, used jeans are usually a lot cheaper than new jeans. When you buy used, you're often getting a great deal because someone else has already paid the premium for brand-new denim. Plus, you're getting a pair that’s already broken in and comfortable without the high price tag. It's a win-win: you save money and get a pair of jeans with character and history. So, if you're looking to save some cash and snag a unique find, used jeans are definitely the way to go.

What are the best ways to find cheap used jeans?

Are used jeans more comfortable than new jeans?

It depends on the jeans and how they’re made. Used jeans that have been well-worn and broken in can be super comfy—they're softer and more flexible, giving you that perfect lived-in feel right away. On the flip side, new jeans might have fancy fabrics or features like stretch material that some people love for comfort. In the end, it's all about what you prefer: the unique vibe and coziness of used jeans or the fresh, new feel of a brand-new pair.

Are used jeans in better condition than new jeans?

Vintage jeans often stand out because they're made from higher-quality denim compared to many newer jeans today. Back in the day, brands used top-notch materials and construction methods that can make vintage jeans a fantastic choice. Plus, vintage jeans have that unique, broken-in feel and character you just can't get from new jeans. So, while new jeans might be fresh off the shelf, vintage jeans often offer superior quality and a lot more personality.

What are the benefits of buying used jeans?

What are the different styles of used jeans?

Bootcut : These jeans are slightly flared at the bottom and tapered at the knee.

Straight-cut : These jeans are fitted at the hip and thigh, and then straighten out from the knee down.

Skinny : These jeans are very tight and taper from the waist down.

Relaxed : These jeans are slightly looser at the waist and thigh, and then taper slightly at the knee.

Loose fit : These jeans are very loose with plenty of room in the waist and thigh area, and then taper somewhat at the knee.

Flared : These jeans have a very wide flare that starts at the knee and extends all the way to the bottom of the leg.

High-rise : These jeans have a higher rise, usually above the waistline, and then taper below the knee.

Low-rise : These jeans have a lower rise, usually below the waistline, and then taper below the knee.

Distressed: These jeans are pre-faded and pre-torn for a vintage look.

How do I take care of used jeans?

Give these tips a try and your used jeans will stay looking fabulous for a long time!

What are the best ways to care for used jeans?

Remember, taking good care of your jeans not only keeps them looking great but also extends their lifespan so you can enjoy them for longer.

Are there any risks associated with buying used jeans?

Yes, buying used jeans does come with a few risks. They might not fit perfectly, might have hidden damage or stains, and sometimes they haven't been properly maintained or washed. Plus, there's always the worry of accidentally buying a counterfeit pair.

But here's the thing: BOAS does it differently. We make sure every pair of jeans is the real deal, no fakes allowed. We also check each pair thoroughly to ensure they're in great shape and squeaky clean. So, you get top-quality, authentic jeans without any of the usual worries.

Are used jeans clean?

Used jeans might sometimes be seen as not completely clean, having been worn multiple times and possibly containing dirt or sweat from the previous owner. However, you can easily check the condition of the jeans if the information is provided on the website you’re buying from. If you’re shopping in person, you can look for stains and tears to assess their cleanliness.

At BOAS , our jeans are spotless. We take extra care to ensure they're in excellent condition before they reach you. You can trust that our jeans are clean and ready to wear.

STILL HAVEN'T FOUND WHAT YOU'RE LOOKING FOR?

Contact us at help@boas.co or send a WhatsApp to +31 616740458. We’re always happy to help!